Privacy Policy
SPLINE ARC LLC
Introduction
Spline Arc LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you submit a quote request or contact us, we collect your name, email address, phone number, business name, and project details you voluntarily provide.
Files and Uploads
CAD files, design documents, or other files you upload for project evaluation are stored securely and used solely for the purpose of providing our design services.
Usage Data
We may automatically collect information about your device, browser type, IP address, and how you interact with our website to improve our services and user experience.
How We Use Your Information
- • To respond to your quote requests and inquiries
- • To provide, maintain, and improve our CAD design and 3D printing services
- • To communicate with you about your projects and our services
- • To comply with legal obligations and enforce our terms
- • To analyze website usage and improve user experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- • Service Providers: With trusted third-party partners who assist us in operating our website and conducting our business, subject to confidentiality agreements
- • Manufacturing Partners: With subcontracted manufacturing partners as necessary to fulfill your project, subject to confidentiality agreements
- • Legal Requirements: When required by law, regulation, or legal process
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Uploaded project files are retained for the duration of the project and a reasonable period thereafter, unless you request earlier deletion.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- • The right to access and receive a copy of your personal information
- • The right to request correction of inaccurate information
- • The right to request deletion of your personal information
- • The right to opt out of marketing communications
To exercise any of these rights, please contact us at the email address below.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: hello@splinearc.com
Subject Line: Privacy Inquiry