Policy Last Updated: July 7, 2026
1. Introduction
SPLINE ARC LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Spline Arc LLC collects, uses, discloses, and safeguards information in connection with our website, quote requests, and services.
2. Information We Collect
- Personal Information: Name, email address, phone number, business or company name, and project details you voluntarily provide through our contact and quote forms.
- Files and Uploads: CAD files, STL/STEP files, drawings, and other design documents you submit. These are stored securely and used SOLELY for the purpose of providing design and manufacturing services.
- Usage Data: Device type, browser type, IP address, referring pages, and interaction data collected automatically for service improvement and security.
3. How We Use Your Information
- To respond to quote requests, inquiries, and correspondence;
- To provide, maintain, and improve Spline Arc LLC's services;
- To communicate about projects, orders, and services you have requested;
- To comply with legal obligations and enforce our Terms of Service;
- To analyze usage patterns and improve the user experience of our website.
4. Information Sharing and Disclosure — No Sale of Data
Spline Arc LLC does NOT sell, trade, or rent personal information to third parties. We share information only in the following limited circumstances:
- Service Providers: With trusted vendors who assist in operating our website, hosting, and business operations, under confidentiality obligations.
- Manufacturing Partners: With third-party manufacturing partners under confidentiality agreements, only to the extent necessary to fulfill your project.
- Legal Requirements: When required by applicable law, regulation, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Spline Arc LLC or others.
- Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all of Spline Arc LLC's assets.
5. Data Security
Spline Arc LLC implements reasonable administrative, technical, and physical safeguards designed to protect your information. However, NO method of transmission over the Internet or method of electronic storage is 100% secure. Accordingly, Spline Arc LLC CANNOT guarantee absolute security of any information provided.
6. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes described in this Policy, including to satisfy any legal, accounting, or reporting requirements. Uploaded files are retained for the duration of the project and for a reasonable period thereafter, unless earlier deletion is requested by you in writing.
7. Your Rights
Subject to applicable law, you may have the following rights:
- The right to access and receive a copy of the personal information we hold about you;
- The right to request correction of inaccurate information;
- The right to request deletion of your personal information;
- The right to opt out of marketing communications at any time.
To exercise any of these rights, contact us at hello@splinearc.com with the subject line "Privacy Inquiry."
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to support basic site functionality and to analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
9. Children's Privacy
Spline Arc LLC's services are NOT directed to individuals under 18 years of age. We do NOT knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
10. Changes to This Policy
Spline Arc LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically to stay informed about our practices.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, contact:
SPLINE ARC LLC
Email: hello@splinearc.com
Subject Line: Privacy Inquiry