Terms of Service
• Full payment required upfront before work begins.
• No refunds once work has commenced.
• Spline Arc reserves the right to refuse any project.
• We do not design weapons, medical devices, or safety-critical components.
• These are CAD design services, not professional engineering services.
• We are not liable for damages exceeding the amount paid for the specific project.
• Client assumes all risk for end use of deliverables.
• We utilize third-party manufacturing partners under strict quality control.
Full Terms & Conditions
Please review our terms carefully before submitting a project request.
• If Spline Arc declines or cancels: Full refund within 5 business days • If you cancel before work begins: Refund minus $25 administrative fee • If you cancel after work begins: No refund (work product delivered as-is) • If you cancel after work is complete: No refund • Chargebacks incur $250 fee plus legal costs
We reserve the absolute right to refuse, decline, or terminate any project, at any stage, for any reason or no reason, without explanation. We do not accept: weapons/firearms, medical devices, safety-critical automotive/aerospace parts, projects requiring PE stamps, or designs infringing on IP rights.
To deliver quality parts, we utilize certified third-party manufacturing networks. Your design files may be transmitted to vetted partners under strict NDA and quality control. We maintain full responsibility for project management and final quality. You have no direct contractual relationship with our manufacturing partners.
ALL SERVICES PROVIDED STRICTLY “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties including merchantability, fitness for purpose, and non-infringement. We do not warrant designs will be error-free, meet your requirements, or be suitable for your application.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: Our total liability shall not exceed the amount paid for the specific project. We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages including lost profits, business interruption, or personal injury, regardless of legal theory.
You agree to indemnify, defend, and hold harmless Spline Arc, its owner, employees, contractors, and affiliates from any claims arising from: your use of services, breach of terms, violation of laws, IP infringement by your design, personal injury/property damage from use of deliverables, or product liability claims.
You represent you own all rights to designs provided. Upon full payment, you receive limited license to use CAD files for internal use. We retain rights to our methodologies. We may use anonymized project images for portfolio unless NDA purchased ($100).
We implement reasonable security measures. Files stored securely and deleted 30 days after completion. We are not liable for data breaches beyond our reasonable control.
You represent your design is not subject to ITAR, EAR, or export restrictions. You will not use our services for defense articles, spaceflight equipment, or nuclear facilities.
These terms governed by Texas law. Exclusive jurisdiction in Harris County, Texas courts.
ANY DISPUTE RESOLVED EXCLUSIVELY THROUGH BINDING INDIVIDUAL ARBITRATION BY AAA. YOU WAIVE RIGHT TO: JURY TRIAL, CLASS ACTION, CONSOLIDATED CLAIMS, OR PRIVATE ATTORNEY GENERAL ACTION. Arbitrator cannot award damages exceeding amount paid or punitive damages.
We provide CAD design and drafting only. Not a licensed engineering firm. No sealed drawings or structural calculations. Deliverables should be reviewed by licensed professionals before safety-critical use. You assume all risk.
We do not guarantee third-party manufacturers can produce parts successfully, that parts will meet functional requirements, or manufacturing will be cost-effective. You are responsible for prototyping, testing, and validation.
You acknowledge our insurance limits may not cover all damages. You are advised to maintain your own product liability and business insurance. You assume all risk of loss exceeding our coverage.
We are not liable for failure due to acts of God, natural disasters, pandemic, war, terrorism, strikes, shortages, or government restrictions.
If any provision held invalid, it shall be modified or severed. Remaining provisions continue in full force.
These terms constitute the entire agreement and supersede all prior agreements.
We reserve the right to modify terms at any time. Changes effective immediately upon posting. Continued use constitutes acceptance.
You represent you are at least 18 years old, have legal capacity to contract, and are not located in a sanctioned country.
Full Terms and Conditions of Sale
SPLINE ARC LLC
1. ACCEPTANCE AND AUTHORITY
These Terms and Conditions of Sale (“Terms”) apply to all purchases of goods and services (“Goods”) by a customer (“Buyer”) from Spline Arc LLC (“Seller”). By requesting a Quote, uploading files, or placing an order, Buyer certifies that they are a commercial entity or professional acting in a business capacity and have full authority to accept these Terms. Seller expressly rejects any terms or conditions proposed by Buyer that are inconsistent with these Terms, and such proposals are hereby rejected.
2. SUBCONTRACTING & DISCLAIMER OF PERFORMANCE
Management of Partners
Spline Arc operates as a design consultancy and project manager. Buyer acknowledges that Seller utilizes a network of third-party manufacturing partners (“Partners”) to fulfill Orders. Seller acts solely as an intermediary between Buyer and Partners.
No Liability for Partner Actions
Seller shall not be liable for any loss, damage, delay, or defect caused by a Partner’s failure to perform, errors in manufacturing, or shipping issues. Buyer agrees that its sole remedy for any failure by a Partner is against the Partner, and Seller is not liable for the Partner’s insolvency, negligence, or breach.
3. DESIGN RESPONSIBILITY & BUYER EXPERTISE
Exclusive Design Responsibility
Buyer represents and warrants that they are knowledgeable in the fields of engineering, manufacturing, and product design suitable for the Goods. Buyer retains sole and exclusive responsibility for:
- (a) The design, specifications, tolerances, and materials selected;
- (b) The structural integrity, fitness for purpose, and safety of the design; and
- (c) Determining compliance with all local, state, federal, and international regulations (including FDA, ISO, ASTM, etc.).
No Design Review
Seller is not required to and does not review Buyer’s designs for errors, safety, or suitability. Seller produces parts exactly as specified. Seller is not liable for goods that do not assemble, warp, sink, or fail due to Buyer’s incorrect design data.
4. EXCLUSION OF MEDICAL USES
Strict Prohibition
Buyer represents and warrants that Goods are NOT intended for:
- (a) Implantation in a human or animal body;
- (b) Any medical, surgical, or diagnostic application involving direct contact with a patient;
- (c) Life-support applications;
- (d) Use in nuclear or aerospace applications where failure could result in death or injury.
Consultant Only
If Buyer provides anatomical data, Buyer certifies it is for “educational, research, or surgical planning purposes” only. Buyer agrees to indemnify Seller for any unauthorized medical use.
5. DISCLAIMER OF WARRANTIES
AS-IS SALE
Seller makes NO WARRANTIES OF ANY KIND, express or implied. Seller specifically disclaims:
- (a) The implied warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE;
- (b) Warranties regarding non-infringement;
- (c) Warranties regarding the accuracy of Seller’s quoting or analysis tools;
- (d) Any warranty that Goods are suitable for any specific use.
Buyer acknowledges that Goods are manufactured to Buyer’s specifications and are sold strictly “AS-IS” and “WITH ALL FAULTS.”
6. LIMITATION OF LIABILITY
Cap on Liability
Seller’s (and its Partners’) total and cumulative liability to Buyer for any reason, whether based in contract, tort (including negligence), strict liability, or otherwise, shall NOT EXCEED THE AMOUNT PAID BY BUYER FOR THE SPECIFIC ORDER UNDER WHICH LIABILITY AROSE.
No Consequential Damages
In no event shall Seller (or its Partners) be liable for:
- (a) Lost profits, lost data, or lost business;
- (b) Injury to persons or damage to property;
- (c) Damages for delays or non-delivery;
- (d) Any indirect, incidental, special, exemplary, or consequential damages of any kind.
Multiple Claims
The existence of more than one claim or lawsuit arising from a single Order shall not increase the liability cap.
7. INDEMNIFICATION (BUYER TO DEFEND SELLER)
Obligation to Indemnify
Buyer agrees to defend, indemnify, and hold harmless Spline Arc, its owners, employees, agents, and its Partners from and against any and all claims, demands, suits, losses, damages, penalties, and expenses (including reasonable attorneys’ fees and costs of investigation and defense) arising out of or related to:
- (a) The design, manufacturing, use, sale, or distribution of the Goods by Buyer;
- (b) Any alleged infringement of intellectual property rights;
- (c) Any bodily injury, death, or property damage caused by the Goods;
- (d) Any claim that the Goods failed to meet regulatory standards;
- (e) Any breach by Buyer of these Terms.
Control of Defense
Buyer shall have the sole right to control the defense of any such claim, provided Seller may participate at its own expense.
8. PAYMENT & CANCELLATION
No Refunds
Because Goods are custom-made to Buyer’s specifications, ALL SALES ARE FINAL. Buyer may not cancel or return Goods for credit or refund.
Late Fees
Buyer agrees to pay a late fee of 1.5% per month (or the maximum rate allowed by law) on overdue invoices.
Collection Costs
Buyer agrees to pay all costs of collection, including attorneys’ fees and court costs, if legal action is necessary to collect payment.
9. CONFIDENTIALITY & IP
Non-Use of Seller Name
Buyer shall not use Spline Arc’ name, logo, or trademarks in advertising, press releases, or marketing without Seller’s prior written consent.
Data License
Buyer grants Seller a non-exclusive, royalty-free license to use, copy, and modify Buyer’s data solely for the purpose of fulfilling the Order. Seller retains all rights to its own design for manufacturability (DFM) advice, software, and processes.
10. GOVERNING LAW & JURISDICTION
Texas Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.
Venue
Any dispute, claim, or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Harris County, Texas. Buyer irrevocably consents to the personal jurisdiction of these courts and waives any objection to forum non-conveniens.
No Class Action
Buyer waives any right to participate in a class action lawsuit against Seller.
11. GENERAL
No Waiver
Failure of Seller to enforce any term does not constitute a waiver.
Severability
If any provision is held invalid, the remaining provisions remain in full force.
Assignment
Buyer may not assign or subcontract its rights or obligations without Seller’s written consent. Seller may freely assign.